9 mins read

Rebirth of Auto created custom intent audiences in Google Ads

Home » Digital Marketing » Rebirth of Auto created custom intent audiences in Google Ads


Created: April 30, 2019

Last Update: August 22, 2019

What if I told you that there are specific audiences in Google Ads system that are created specifically just for you with the power of Google machine learning? Requiring only minimal effort from your side, these audiences will be a real game changer.

Enter auto created custom intent audience.

You might be thinking that you have already read about custom intent audiences and that almost all of these texts have called these audiences as “something for beginners”. But, are they just for beginners?

Can you use these audiences and show some “professional” results?

What is “custom intent audience” targeting?

Simply put – this type of targeting specific audiences on display network. But it is completely different from already predefined categories. The custom intent audience is identifying new prospects (audience/people who want to buy your product/service) based on available data.

But, there are two types of custom intent audience, or, we can simply say – two types of available data.  The first audience is based on data that you are manually entering into Google ads system.

In other words – you are defining the new audience by entering certain keywords (topics) or domains (URLs) that people (prospects) who are likely to be interested in your product/service visit, research and read about.

new custom intent audience

In that way, you are creating “custom” audience for which you are certain to a degree that they will behave (be interested in your product/service) in a certain way. For example, the most common “manual” custom intent audience is based on URLs of your competitors.

custom intent competition audience

In that example, you are targeting all people that have visited web pages of your competitors. Remember, the goal of your campaign is to reach an audience that is looking into products or services similar to yours.

The second type of audience is the auto-generated custom intent audience.

And this is what is important – the audience is based on data that is coming from your own (already active) campaigns, targeted affinity and in-market audiences, remarketing list… AND your website!

auto created custom intent audience

But, why is this important?

Because auto generated custom intent audiences are getting better and better through time because of ever-increasing data they are based on.

How to activate auto generated custom intent audience

First thing firsts. If your Google Ads account is new, there is a great probability that you will not find even one auto created audience. This is because Google needs some time to create them. Remember – this type of audience is based on your past data from campaigns, remarketing lists, and your website.

Otherwise, you can follow these steps:

Select desired display campaign in your account and then select the Audiences tab.
Select the edit/target button (blue circle with a white pencil).
edit target button

Choose “edit audiences” (or “edit ad group targeting”) and choose an ad group in which you want to insert/edit the desired audience.
edit audience targeting

In this step, you are now going to choose the “Browse” tab where you can see three options: Affinity, In-market and Remarketing audiences.
choosing type audience

Click on In-market audience and then on “custom intent audiences: auto-created”
auto created audience

Choose the desired auto created audience.
There are usually several types of these audiences. The only difference is on which type of data are they based on. For example, in the next picture, you can see an audience that is based on a website (just click on small “i” letter beside every audience to see this info).
example auto created audience

Of course, use every auto created audience in your campaigns and raise your bids for the best ones.

Results of campaigns

Before we go to results there are some things we must emphasize:

All results shown here are grouped results from several biggest (in spend and number of clicks/impressions) clients

Display campaigns from those accounts were shown around 790 million times  (impressions) in the last 2 months

There was no difference in visuals of ads between different types of audiences (in same account/campaign)

Remarketing audience is not part of this research because of its specific nature

Almost all of our clients are showing the same trends

First, let’s see how are people/prospects react with our ads by looking at the interaction rate (click-thru-rate).

interaction rate custom audience

Well, this is somewhat surprising, isn’t it? Auto created audiences manage to be better almost 3 times from second runner-up! If the interaction rate is one of the signs of (closely) targeted audience, then this is one of the best proofs how good auto-generated custom intent audiences have become.

Looking at just this information is one of the signs that we MUST consider auto created audience in targeting plans of our Google Ads campaigns. This interaction rate is almost as good (and in some cases even better) as click-thru rate in case of search campaigns.

But, clients do not “live off” interaction rate alone. No, one of the most important things that never change in digital marketing is – profitability. In regards to that let’s look at the conversion rate. Because we have several clients with different types of conversion we are going to first look at the “lead generation” campaigns:

conversion rate custom audience auto intent

Now, if we think about interaction rate as a sure sign of interested potential customers, then we can predict that the same audience will have the best conversion rate. And that is exactly shown to be the truth.

Let’s compare conversion rate of Auto created custom audiences with all other audiences in case of “other types” (non-lead generation) of display campaigns:

conversion rate custom audience auto intent normal compared again

Can we say that machine generated audience is at least 11% better than all other types of audiences?

This is another proof which strengthens the conclusion that auto created audience is A MUST.

Side note: although numbers shown above are very good – it must be pointed out that these numbers are results of months of optimization and lots of coffee. 😉

If we compare numbers from “lead generation” campaigns with “other” campaigns,  the difference between custom intent (manual) & auto created ones in case of “other” campaigns is not so big. The reason is that for some clients (“other” campaigns) we are seeing almost the same results between those two types of audience.

This is proof that everything should be tested. If something is working in one account – there is no guarantee that it will work in another.

Why are auto-created custom audiences so good?

Machine learning. This is the simplest answer. Google Ads machine learning is working in a way that it’s “delivering” best results when we have big volumes of data that it is based on. The more data we have – the better the results are.

Actually, in this case, it’s more like: The more data Google Ads have – the better the auto-created custom audiences are.

Tips for better results:

Use many different types of targeting on your existing campaigns

As you are gaining more and more historical data – the more you are having better & new custom intent audiences

Be sure that your on-site SEO is good

Check every week for new auto created audiences!

It probably will take some time until you start to see new & better auto audiences – be patient!


The future of auto created custom audience

The future is great for these types of audience. Why do you ask? The simplest answer would be – it will get better with time. The reason for it because it’s based on machine learning.

Let me explain this in another way. These types of audience were first introduced at the end of 2017. Of course, everybody started testing with these “new toys” in Google Ads system (myself included). But, the results were mediocre at best.

They were nothing special as the go-to solution for targeting was still a combination of keywords and (competitor) URLs. But, as Google decided to phase out keyword targeting, we were compelled to find new solutions.

Or, maybe not entirely “new” solutions, but rather to re-check old ones. So, once again we started testing with these auto-generate custom intent audiences. And the results were good. Better than last time.

I wouldn’t write this article (only) 6-9 months ago, because – I wouldn’t have anything to write about. But, at the start of re-testing, we have seen around 5-10% better results than the first time around. And then, as the system started creating new (and better) audiences – the results became even better – around 30% better.

During last month these type of audience are producing almost as good results as remarketing lists in some cases (very few cases, but still…). So,  the future of auto-created custom intent audience is very bright.

Be sure to check all tips written in this article and you should see better results with time.

Few more interesting reads 👇

5 things in digital marketing that never change
5 tips to increase conversions using Facebook ad images
New Facebook Ads Library – all Facebook Ads in one place?

About Udonis:

We are an award-winning marketing agency specialized in mobile apps & games. We help scale products that people love, keeping the attention on data and results. Have questions, need help? 🤗 Email us at hello@udonis.co!

Ready to maximize the return on your ad spend?

*Required fields



Notify of

Recommended Posts

How to Use Mobile App Influencer Marketing to Boost Your Downloads?

Table of Contents What is Mobile App Influencer MarketingTips for Effective Mobile App Influencer MarketingDefine Your GoalsChoose the Right PlatformAvoid Fake InfluencersIt’s Not About the Number of FollowersHow to Choose the Right Influencer for Your App?Here is what you need to look for when choosing mobile app influencers: How Much Money Should You Spend on

60+ Important 2019/2020 Mobile Marketing Statistics You Need to Know

Table of Contents Most Important Mobile Usage and Traffic StatisticsTop Mobile App Usage StatisticsMobile-Friendly Website StatisticsUseful Mobile Commerce StatisticsTop Voice Search StatisticsImportant Location-Based Mobile Marketing StatisticsMobile App Personalization StatisticsTop Social Media StatisticsRead More About Mobile Marketing About Udonis: Over the last couple of years, mobile usage has continued to soar. We can now safely say